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Disability Management

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Challenge

The Veterans Health Administration (VHA) through its Office of Disability and Medical Assessment (DMA) needed support to continuously perform enhancements and maintenance of DMA’s existing Disability Exam templates including implementing medical evidence template requirements specifications. The templates provide on-line interactive forms that are used by thousands of medical examiners to conduct medical assessments, which are further used by Veteran Benefits Administration to calculate the ratings to provide disability benefits to Veterans. The system is also used by Department of Defense, which requires that system maps to both VA and DOD disability regulations and clinical requirements.

Solution

ASG conducted complete business process analysis, created process models/diagrams, business artifacts, enhancements, maintenance and technical support. ASG developed standardized, streamlined methods and processes adopted by VHA and its VA partners to facilitate the implementation of the medical evidence forms for the purpose of supporting a disability rating in accordance with the Veterans Affairs Schedule for Rating Disabilities (VASRD). The ASG team implemented medical evidence template requirements specifications (functional, non-functional, and logical data models) for developers; facilitating change management (CM) processes (tracking the implementation of new medical evidence templates or changes to existing templates throughout the full lifecycle from inception through delivery of specific versions), and maintenance of critical business operational objectives.

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